LiveChatBot

Features That Turn Website Visitors Into Leads

Features in LiveChatBot cover the whole path from a stranger on your page to a customer: talk to visitors, catch every lead, see which pages and keywords bring them, and follow up until the deal is won. Most of it is free to start.

Start free
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1dashboard for chat, leads and SEO
$0to start, no per-seat charge
2websites on the free plan

Talk

Chat features for every visitor

LiveChatBot inbox with missed chats and visitors on the website on the left, an open conversation in the middle, and visitor location, device, lead score and page trail on the rightLive chatA chat widget for your site with an inbox for the whole team.Learn more →LiveChatBot inbox with missed chats and visitors on the website on the left, an open conversation in the middle, and visitor location, device, lead score and page trail on the rightShared inboxEvery chat from every website, with the visitor beside it.Learn more →Widget design settings page with color pickers for header, team and visitor messages, and a live preview of the chat on the rightWidget designColors, button, position, language and where it shows.Learn more →Full-page chat link opened on a phone, showing the business name, an online status and a message boxChat linkA full-page chat to share on WhatsApp, Instagram or a QR code.Learn more →AI Agent playground where the question How long does shipping take is answered from the knowledge baseAI AgentAnswers from your own knowledge, hands over to a person when needed.Learn more →Flows list with a discount for new visitors and an exit offer that ask for an emailChat flowsProactive messages and simple forms that start conversations.Learn more →Saved replies page with an add form and saved answers for blouse stitching and delivery timesSmart ReplyReply chips from your saved replies and help articles.Learn more →Saved replies page with an add form and saved answers for blouse stitching and delivery timesSaved repliesWrite common answers once, send them in one tap.Learn more →LiveChatBot inbox on a phone showing a conversation with a customer about a dressAndroid appAnswer chats and get alerts from your phone.Learn more →Opening hours settings with a time zone and opening and closing times for each day of the weekAway messages and rescuerOpening hours, an away form and a reply when a chat waits.Learn more →

Capture

Lead capture features

All contacts list with visitor names, locations, visits, source and last seen timeForm leadsEvery contact form on your site becomes a tracked lead.Learn more →Notification settings page with a Download for Android button, pop-up alert settings and what to alert me aboutLead alertsA New lead alert the moment someone leaves details.Learn more →What is working section showing how visitors contact you (chat, WhatsApp, phone, form) and which traffic sources bring actions and leadsWhatsApp click trackingA ref code ties each WhatsApp chat to the page that sent it.Learn more →Public help page titled How can we help with a search box, popular articles and categories for orders and returnsHelp centerArticles visitors can search, inside the widget and on the web.Learn more →

Grow

Growth features that show what sells

SEO cycle report with five steps: URLs published, crawled by Google, found on Google, got actions and brought leads, with counts of visits, Google visits, WhatsApp clicks, calls, forms, chats and leadsSEO cycleFollow each page from published to crawled, found, contacted and lead.Learn more →All keywords by type list with missing keywords that visitors asked about but no page covers yet, and a Download CSV buttonSEO lead trackingSee which pages and money keywords bring leads.Learn more →Where visitors come from with Google, Google Ads, Instagram, Direct, Facebook, WhatsApp, YouTube and Bing, and what people are interested in with keyword phrases and growthTraffic and keywordsWhere visitors come from and which pages make them act.Learn more →Bots and crawlers report with crawler visits, held back visitors, real visitors, bot share and a crawler visits per day chartBot detectionCrawlers and fake visitors are kept out of your numbers.Learn more →Pages to improve report with a Black Friday sale page where 23 of 26 visits did nothing, showing left at once, time on page, scrolled, acted and main sourcePages to improvePages that get visitors but no action, with fixes.Learn more →Ideas from your visitors: pages to answer site searches, posts about growing topics, follow-up posts and an FAQ page built from chatsContent ideasPosts to write next, from what visitors really ask.Learn more →Visitors on your websites now: a table of live visitors with location, current page, traffic source, lead score and a Chat buttonVisitor trackingSee who is on your site right now and what they read.Learn more →Visitor profile for Lakshmi with location Chicago, local time, network, language, lead score and an editable contact form with dealsVisitor profilesLocation, local time, pages, notes, deals and past chats.Learn more →Chats report with first reply time, missed chats and a heatmap of when visitors writeChat reportsChats, reply times, busy hours, leads and AI results.Learn more →

Close

Sales features to win the deal

Sales pipeline board with deals in New lead, Contacted, Proposal sent and Negotiation stages, with rupee values and weighted forecastSales pipeline CRMDeals, companies and activities in one simple board.Learn more →A ticket about a dress color, with the customer message, a reply box and status, priority, assignee and tag settingsTicketsTurn a question into a ticket and track it to solved.Learn more →👍Chat ratingsVisitors rate a chat and tell you what to improve.Learn more →Tickets list showing ticket numbers, subjects like bulk order for wedding, customers, priority, assignee and last updateHelp deskShared inbox, tickets and reports for support teams.Learn more →Your team page listing an owner and an agent, with a form to add a teammate and choose what they can doTeamAdd agents, choose access and route chats to teams.Learn more →Your websites page with cards for Ryan Dresss, Ryan Dresss Blog and Ryan Wholesale showing open chats, install status and visitors this monthMultiple websitesOne account and one inbox for all your websites.Learn more →

How it fits

How the pieces work together

A visitor lands on a page from Google. The chat widget or a WhatsApp button starts a conversation, or they fill a contact form. That moment becomes a lead, your phone gets an alert, and the contact lands in the CRM with the page that brought them.

Reports then close the loop. They show which pages and keywords bring leads, which pages get visitors but no action, and what to write next. You fix the weak pages, publish the next post, and the cycle starts again.

You can switch on one part at a time. Start with chat and lead alerts, then add the reports when you want to grow traffic that sells.

Keep reading

Related guides

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Artificial Intelligence Chat Explained: What Happens in the 2 Seconds After You Hit Send

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Free Chat Bot WordPress Owners Can Run for 30 Days: A Week-by-Week Plan for Install, Teach, Watch and Improve (Free Timeline)

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Works with

Works with your website

Install it on any site with one line of code, or use the WordPress plugin for WordPress and WooCommerce. Connect other tools with Zapier, webhooks and the REST API: see integrations.

Are all features free?

Chat, the inbox, the Android app, lead alerts, form leads, the CRM, the help center and the reports are free to start. AI replies are premium with a small free monthly allowance; visitor packs add capacity when you need it. See [pricing](pricing).

Do I need Google Analytics or Search Console?

No. The reports use LiveChatBot’s own data from your site, so they work without either.

Is there an iPhone app?

There is an Android app. On iPhone, your team uses the dashboard in the browser.

Can I remove the Powered by LiveChatBot badge?

No, it stays on all plans.

Try every part free

Sign up at livechatbot.in, add one line of code, and see your first lead in the dashboard today.

Create your free account
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